Terms & Conditions

Effective Date: 13/08/2025

Welcome to the Vendr Vault website. By using this website and our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Company Information

Vendr Vault is a trading name of Vendr Vault Ltd, registered in England and Wales (Company Number: 15115487), with its registered office at 19 Macdonald Avenue, Hornchurch, RM11 2NF.

2. Use of the Website and Vending Machines

You must be at least 18 years old to purchase products unless local laws allow otherwise.
You agree to use our website, vending machines, and services for lawful purposes only.
You may not copy, reproduce, or exploit any part of our website or machine content without prior written permission.

3. Product Information

We aim to ensure all information on our website and vending machines is accurate, but errors may occasionally occur.
Product images and displays are for illustrative purposes only and may differ slightly from the actual product.
Fragrances sold in vending machines may vary based on stock availability.

4. Pricing & Payments

All prices are in GBP and include applicable VAT unless otherwise stated.
Payment for products must be made in full at the point of purchase, whether through our website, vending machines, or other approved sales channels.
Vending machines accept contactless payment methods, including credit or debit cards, Apple Pay, and Google Pay.
We do not store full card or payment details — all transactions are processed securely by third-party payment providers.
Prices displayed on vending machines apply at the point of sale and may differ from prices displayed on our website or other promotional materials.

5. Service Availability

We aim to keep our website, vending machines, and services running at all times, but we cannot guarantee uninterrupted availability.
We reserve the right to withdraw, suspend, or modify products, services, or machine locations.

6. Liability

To the maximum extent permitted by law, we are not liable for any loss, damage, or injury resulting from the use of our vending machines, or website, except where caused by our negligence.
We are not responsible for losses caused by factors outside our reasonable control, including machine downtime, technical faults, or third-party service disruptions.

7. Intellectual Property

All logos, brand names, machine designs, and website content are the property of Vendr Vault and are protected by copyright and trademark laws.
You may not use our intellectual property without written consent.

8. Third-Party Links and Services

Our website or machines may reference or link to third-party services. We are not responsible for their content, operation, or privacy practices.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Vendr Vault
Email: support@vendrvault.co.uk
Address: 19 Macdonald Avenue, Hornchurch, RM11 2NF